Komputronik

Comfort, Technology, Experience

The project for Komputronik S.A. is the result of another successful collaboration, in which we combined an analytical approach with design sensitivity and a deep understanding of modern user expectations.

The process began with in-depth audits and analyses, which helped identify key customer experience touchpoints. Based on these insights, we jointly defined a new store concept – functional, modern, and welcoming for both customers and staff.

In this new store format, comfort meets practicality. Clear zoning of product sections, intuitive in-store communication, designated waiting areas, ergonomic service counters, and modern product display solutions – all were designed to maximize the ease and enjoyment of using the space.

The first stores designed in the new concept were opened in Galeria Targówek in Warsaw and Galeria Bałtycka in Gdańsk, followed by locations in Poznań Avenida, Warsaw Wola Park, and Warsaw Arkadia.

The new Komputronik concept is a direct response to the needs of modern consumers – those who are looking not just for quality technology, but for a seamless and welcoming shopping experience that reflects their expectations for convenience, clarity, and comfort.